3/4/2023 0 Comments F12 for google chrome mac![]() More specifically, it has all the details about operations your browser performed. HAR file are used to inspect what is happening behind the scenes of your browser. If If you wish please have a look at our Privacy policy regarding our customers data safe. We from Zendesk are compromised to store the data that you will be sending to us. HAR files can contain sensitive data, so make sure you store these files securely. In the network environment, when the communication between the sender and the receiver occurs, HAR contains HTTP response and request headers. HAR (HTTP Archive Format) is a JSON archive file format that stores session data over many browsers (IE, Firefox, Chrome, Safari, etc.) between client and server. Thank you for contacting Zendesk Support! I'm George from the Advocacy Team and I will be pleased to help you with this Open the Console tab and screenshot any errors that appear.Navigate to More Tools > Developer Tools.Find below a brief animation with the steps to retrieve a HAR file in Chrome.įor any issues generating this file, see this article from Google's Help Center: Capture web session traffic. The instructions are the same for a MAC computer or a Windows computer. Upload the HAR file to your ticket with Zendesk Customer Support for further investigation.Click the download button, Export HAR, to download, and save the file to your computer: Save as HAR with Content.Reproduce the issue while the network requests are recorded.Click the clear button to clear any existing logs from the network tab.If it is grey, click the button once to start recording. Look for a round record button in the upper left corner of the tab, and make sure it is red.Reload your browser to start seeing the traffic over the WebSocket. Optional: If Zendesk Customer Support requests a HAR file with WebSockets, select the WS option in the Network tab. From the panel that appears, select the Network tab.Look for the vertical ellipsis button and select More Tools > Developer Tools.Open Chrome and go to the page where the issue is occurring. ![]()
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